Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

We collect information you provide directly to us. For example, we collect information when you create an account, fill out a form, request customer support, or otherwise communicate with us. The types of personal information we may collect include:

• Identity Data: Name, alias, unique personal identifier, online identifier, or other similar identifiers.
• Contact Data: Billing address, delivery address, email address, and telephone number.
• Location Data: Precise geolocation of your assets and devices if you enable such tracking.
• Technical Data: IP address, proxy server, operating system, web browser version, and cookie identifiers.
• Usage Data: Information about how you use our Services and interact with our content.
• Support Data: Information you provide when you contact our customer support team.

We use the information we collect to provide, maintain, and improve our Services, such as to create and maintain your account, process transactions, and provide customer support. We also use the information we collect to:

• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions and customer service requests.
• Communicate with you about products, services, offers, and events offered by Velotis and others.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Detect, investigate and prevent fraudulent transactions and other illegal activities.
• Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests.

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
• Between and among Velotis and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
• With your consent or at your direction.

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

You may update, correct or delete information about you at any time by logging into your online account or emailing us at info@velotis.com. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

If you have any questions about this Privacy Policy, please contact us at: